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Personal Information Protection Guidelines

Handling of Personal Information

Mitsui & Co., Ltd. (the "Company", or "Mitsui") manages and protects personal information received from our customers in compliance with Japan's "Act on the Protection of Personal Information" as following.

1. Purpose of Personal Information

Personal information received from our customers will be used, entirely or partly, for the following purposes.

  1. to provide services about registration or requests (including notifications and greetings by social customs, contact with relevant parties required for providing such services)
  2. to deliver products ordered and applied
  3. to notify information regarding events such as exhibitions and seminars
  4. to report the results to those supported or participated in questionnaires or events
  5. to provide services using direct mail, email delivery, or fax etc.
  6. To determine and notify whether or not a job application is accepted
  7. For other related or incidental works or services in relations to the services described above

2. Providing Personal Information

The Company will not provide the personal information to a third party except for the following cases: (i) when the Company obtains the prior consent of the customer, and (ii) when the Company is required by laws and regulations to provide personal information.


3. Entrusting Personal Information

There are cases when Company will entrust Personal Information of customers to its contractors for the Purpose under Article 1 above.
When the Company entrusts personal information of customers to contractors, the Company will take appropriate measures to supervise contractors to safely manage personal information by selecting appropriate contractors and specifying obligations and responsibilities in written contracts etc.


4. Shared Usage of Personal Information

If necessary, the Company may share personal information received from customers as following. Category of shared usage: company name, name of division belong to, position, name, address, phone number, email address.
Scope of shared usage: Mitsui and its affiliated companies described under Mitsui's securities reports.
Purpose of shared usage: Providing customers with useful and appropriate services related to our business.
Person responsible for managing personal information: Mitsui & Co., Ltd.


5. Handling of Personal Information in connection with link to outside

Websites operated by us may contain external links. We are not responsible for the handling and management status of personal information on external sites and the contents posted. Please contact the linked site directly.


6. Usage of Cookie

Our website uses some cookies to provide you with the best service. No information that can identify personal information is obtained from this cookie.


7. Obtaining access history to our websites

Our website may collect access history for the purpose of statistical and analysis of your accessing history to our website. By acquiring access history, we do not obtain information that allows us to identify personal information.


8. Prevention of eavesdropping by third parties

On our website, the personal information provided by customers is encrypted by SSL (Secure Sockets Layer) or the security safety equivalent to this so that the third party does not eavesdrop on the personal information during communication. We strive to secure.


9. Handling of Personal Information for Each Product, Service, and Business

We may individually determine the purpose of use of personal information for each product, service, and business, provision to third parties, contact information, etc.
In that case, if there are different rules or special rules from "Handling of personal information", priority will be given to the matters concerning the handling of personal information specified for each product, service, and business.


Please see here for the handling of personal information for each product, service, and business.


10. Disclosure, Correction, Suspension of registered Personal Information

When a customer requests to disclose, correct, suspend, delete, disclose to a third party, or stop providing personal information about the customer, after confirming your identity, we will respond promptly unless there is a special reason.
For details on the procedure, please see the consultation desk and procedure for personal information below.


Consultation Desk and Procedure for personal information


Consultation Desk regarding Personal Information

Consultation is available by mail. For details on the procedure, please see "Consultation Desk / Procedure" below.


Consultation desk / procedure method

1-3, Marunouchi 1-chome, Chiyoda-ku, Tokyo, 100-8631, Japan
Mitsui & Co., Ltd. Representative Office for Personal Information Protection