Business Integration of KDDI Evolva and Relia, Inc.

Jan. 13, 2023

Main Contents

On January 13, 2023, KDDI CORPORATION (Head office: Chiyoda-ku, Tokyo; President, Representative Director: Makoto Takahashi; "KDDI") and Mitsui & Co., Ltd. (Head office: Chiyoda-ku, Tokyo; Representative Director, President and Chief Executive Officer: Kenichi Hori; "Mitsui") have entered into a basic transaction agreement for business integration (the "Business Integration") based on a spirit of equality of KDDI Evolva, Inc. (Head office: Shinjuku-ku, Tokyo; President & Representative Director: Hajime Wakatsuki; "KDDI Evolva"), a wholly-owned subsidiary of KDDI, and Relia, Inc. (Head office: Shibuya-ku, Tokyo; President & CEO: Takashi Amino; "Relia"), an equity method affiliate of Mitsui, and a shareholders agreement concerning operations and the like of the integrated company (the "Integrated Company") after the Business Integration (Note 1).

For the details of the Business Integration, please refer to the following notice as well:

1. Outline of the Business Integration

(1) Mitsui established Otemachi Holdings G.K. on January 6, 2023. Otemachi Holdings G.K. will make a tender offer (the "Tender Offer") for all of the common stock of Relia (Note 2) in order to effect the Business Integration.
(2) If, upon the completion of the Tender Offer, not all of the shares of the common stock of Relia (Note 2) are acquired, Otemachi Holdings G.K. and Mitsui will, after the completion of the Tender Offer, make a demand for share cash-out or share consolidation in order to own all of the shares of the common stock of Relia (Note 3). In addition, a squeeze-out procedure will be implemented so that any shares of Relia not tendered in the Tender Offer may be acquired without the need for obtaining individual shareholder's approval.
(3) After the completion of the squeeze-out procedure, an absorption-type merger wherein Relia is to be the surviving company and Otemachi Holdings G.K. is to be the absorbed company ("Merger No. 1"), will be executed between Relia and Otemachi Holdings G.K.
(4) After the entry into force of Merger No. 1, an absorption-type merger wherein KDDI Evolva is to be the surviving company and Relia is to be the absorbed company ("Merger No. 2"), will be executed with a merger ratio such that KDDI and Mitsui would own 51.0% and 49.0% of the voting rights, respectively.

Both KDDI and Mitsui will support the decision of new measures with the utmost respect for the corporate culture and management autonomy that KDDI Evolva and Relia have fostered, in order to enhance the corporate value of the Integrated Company group.

In recent years, the importance of BPO (Note 4) has been increasing due to a shortage of human resources caused by a decrease in the working population and work style reforms implemented by companies. In addition, the need for DX (digital transformation) is increasing in companies and society, and the further acceleration of digitalization is becoming notable, leading to the BPO industry itself entering a period of structural change. As a result, there is a need to upgrade services and expand business domains in response to the diversification of customer needs and changes in corporate activities.
In response to this environment, KDDI and Mitsui decided to implement the Business Integration in order to strengthen contact center services, provide services to resolve customers' business issues, and achieve further customer success. Through the Business Integration, DX promotion service in the digital channel fields and operational design and operational capabilities owned by both KDDI Evolva and Relia, as well as the capabilities of the KDDI Group and the Mitsui Group in corporate customer contacts, IT, and overseas business expertise will be combined, and thereby KDDI and Mitsui will contribute to solving customers' real problems and aim to develop digital BPO (Note 5) services that expand both in Japan and overseas.

2. Integration Schedule (proposed)

Execution of the basic transaction agreement and the shareholders agreement January 13, 2023
Commencement of the Tender Offer (proposed) around March, 2023
Implementation of the squeeze-out procedure (proposed) around June, 2023
Implementation of Merger No. 1 (proposed) around June, 2023
Implementation of Merger No. 2 (proposed) around July, 2023

3. Outline of KDDI Evolva and Relia

Name KDDI Evolva, Inc. Relia, Inc.
Location 3-2, Nishi-Shinjuku 2-chome, Shinjuku-ku, Tokyo 6-5, Yoyogi 2-chome, Shibuya-ku, Tokyo
Name and title of representative Hajime Wakatsuki, President & Representative Director Takashi Amino, President & CEO
Description of business Business Process Outsourcing (BPO) centered on Contact Center Services Contact center and back office services
Amount of share capital 100 million yen 998 million yen
Number of employees Approximately 28,000 (as of June 2022) Full-Time employees 15,078, Contract employees 20,901 (consolidated) (as of March, 2022)

4. Other Matters

KDDI, which has extensive knowledge of DX, and Mitsui, which operates globally, established GEOTRA in June 2022, in order to contribute to smart cities by providing platform and analysis services to allow forecasting of future personal activity. Both companies will continue to demonstrate their strengths and aim to further deepen their collaboration in various areas, including smart cities, mobility, energy, infrastructure, entertainment, and healthcare.

(Note 1) The Business Integration is subject to the completion of procedures and measures required under the laws and regulations of each country's competition laws, and the transactions described in "1. Outline of Business Integration" are planned.
(Note 2) Excluding the shares of Relia owned by Mitsui and the treasury shares owned by Relia (if any).
(Note 3) Excluding the treasury shares owned by Relia (if any).
(Note 4) "BPO" stands for Business Process Outsourcing and means outsourcing of a part of business processes in corporate activities from the design to implementation and operation of business to a specialist.
(Note 5) "Digital BPO" means a BPO method whereby a series of outsourced operations are outsourced not only by human resources but also by utilizing digital technologies such as AI to achieve greater efficiency in outsourced operations.

Mitsui’s Materiality

“Build brighter futures, everywhere” as our corporate mission, and to gain the trust and expectations of our stakeholders to realize a better tomorrow for earth and for people around the world, we have identified five material issues (“Materiality”) for Mitsui’s sustainable growth. We anticipate this particular project/ business to contribute especially to the realization of “Enhance quality of life”

  • Secure sustainable supply of essential products

    Secure sustainable supply of essential products

  • Enhance quality of life

    Enhance quality of life

  • Create an eco-friendly society

    Create an eco-friendly society

  • Develop talent leading to value creation

    Develop talent leading to value creation

  • Build an organization with integrity

    Build an organization with integrity


For inquiries on this matter, please contact

Mitsui & Co., Ltd.
Corporate Communications Division
Telephone: +81-80-5912-0321
Facsimile: +81-3-3285-9819
Contact form